Kumho Tire places focus on premium customer services

Kumho Tire places focus on premium customer services

Kumho Tire said Wednesday that it has expanded tire-related services as part of its efforts to satisfy premium customers.

The company launched the first domestic tire specializing distributor Tire Pro in 2001, to provide ultrahigh-performance tires.

The tire shops have got a positive response from customers as they provide additional services like tire checkups and consultation on tire purchase, according to company officials.

In 2013, Kumho became the first Korean tire manufacturer to offer mileage warranty services, compensating tires according to the difference between the distance covered and insured mileage to those that have worn out up to 1.6mm.

The company has been providing a tire safekeeping service since 2013 to store bulky tires when customers change their all-season tires to winter tires and vice versa.

It also launched the “one plus one insurance service” in 2014, which replaces two tires when one is in need of replacement to maintain the balance of the vehicle.

Source : http://www.koreaherald.com/view.php?ud=20160217001073

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